From: shiv-chandra-c2c-requirement@googlegroups.com <shiv-chandra-c2c-requirement@googlegroups.com>On Behalf OfGayathri NextGen IT INC <gayathri@nextgenitinc.net>
Sent: Tuesday, August 5, 2025 8:15:19 PM (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
To: Gayathri NextGen IT INC <Gayathri@nextgenitinc.net>
Subject: Shiv Chandra Requirment - Signavio Developer // Remote
Hi,
Experience:
o 5+ years of experience in process modeling and business process management
o Preferred experience in ITSM Transformation projects
o Proven track record documenting and designing IT processes in environments with limited formal process documentation
o Experience with ITSM frameworks (e.g. ITIL 4) and tools like ServiceNow, BMC, Remedy, etc.
Technical Skills:
o Proficiency in process modeling tools (Signavio, Visio, ARIS, etc.) and notation standards (e.g. BPMN)
o Strong analytical skills to identify inefficiencies and propose actionable improvements
o Familiarity with ITSM platform and automation opportunities a plus
o Exceptional communication and facilitation skills to engage diverse stakeholders, make them feel heard, and drive consensus
o Ability to work in a dynamic, fast-paced environment with ambiguity, as the organization transitions to a process-led model
o Strong organizational skills to manage multiple process streams and deliver high-quality documentation on time.
Education:
o Bachelor's degree in IT, Business Administration or related field. Relevant certifications (e.g. ITL 4, BPMN, Lean Six Sigma) are highly desirable
Key Responsibilities:
* Current state documentation:
o Engage with process owners / managers, IT operational teams, and stakeholders to map and document existing IT processes (asset lifecycle, incident, change, request, etc) using industry-standard notation (BPMN)
o Identify undocumented or informal processes through interviews, workshops and question / answer sessions
o Capture process pain points, inefficiencies, and gaps in consistency or control
* Future – State Design:
o Collaborate with process owners / managers and across the Process Governance function to design streamlined, standardized future-sate processes aligned with ITIL best practices
o Propose process improvements to enhance efficiency, enable automation, and adherence to controls
o Develop process models, workflows, and documentation that are clear, scalable, connectable to one another and in line with our process architecture standards
* Stakeholder Engagement
o Facilitate workshops and meetings to validate current-state findings and gain buy-in for future state designs
o Translate complex technical processes into accessible documentation for diverse audiences, including non-technical stakeholders
* Documentation
o Create high-quality process documentation, including process maps and workflows to serve as a foundation for governance and training
-- Hope you are doing well !
This is Gayathri from Next Gen! I would like to ask you about the Job Opening. I have for you below a brief description of the job to help you understand the key requirements.
Job Title: Signavio Developer
Location: Remote
Duration: 6 months
Location: Remote
Duration: 6 months
Experience:
o 5+ years of experience in process modeling and business process management
o Preferred experience in ITSM Transformation projects
o Proven track record documenting and designing IT processes in environments with limited formal process documentation
o Experience with ITSM frameworks (e.g. ITIL 4) and tools like ServiceNow, BMC, Remedy, etc.
Technical Skills:
o Proficiency in process modeling tools (Signavio, Visio, ARIS, etc.) and notation standards (e.g. BPMN)
o Strong analytical skills to identify inefficiencies and propose actionable improvements
o Familiarity with ITSM platform and automation opportunities a plus
o Exceptional communication and facilitation skills to engage diverse stakeholders, make them feel heard, and drive consensus
o Ability to work in a dynamic, fast-paced environment with ambiguity, as the organization transitions to a process-led model
o Strong organizational skills to manage multiple process streams and deliver high-quality documentation on time.
Education:
o Bachelor's degree in IT, Business Administration or related field. Relevant certifications (e.g. ITL 4, BPMN, Lean Six Sigma) are highly desirable
Key Responsibilities:
* Current state documentation:
o Engage with process owners / managers, IT operational teams, and stakeholders to map and document existing IT processes (asset lifecycle, incident, change, request, etc) using industry-standard notation (BPMN)
o Identify undocumented or informal processes through interviews, workshops and question / answer sessions
o Capture process pain points, inefficiencies, and gaps in consistency or control
* Future – State Design:
o Collaborate with process owners / managers and across the Process Governance function to design streamlined, standardized future-sate processes aligned with ITIL best practices
o Propose process improvements to enhance efficiency, enable automation, and adherence to controls
o Develop process models, workflows, and documentation that are clear, scalable, connectable to one another and in line with our process architecture standards
* Stakeholder Engagement
o Facilitate workshops and meetings to validate current-state findings and gain buy-in for future state designs
o Translate complex technical processes into accessible documentation for diverse audiences, including non-technical stakeholders
* Documentation
o Create high-quality process documentation, including process maps and workflows to serve as a foundation for governance and training
Skill Matrix:
Signavio
ITSM
ServiceNow, BMC, Remedy
visit on my website for daily 100+ requirements with different vendor -
https://usitrecruiter-solution-point.blogspot.com/
---
You received this message because you are subscribed to the Google Groups "Shiv Chandra C2C Requirements" group.
To unsubscribe from this group and stop receiving emails from it, send an email to shiv-chandra-c2c-requirement+unsubscribe@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/shiv-chandra-c2c-requirement/CAHt-BXJ9qCJaqqLSZ4uvNS4wnWAWA%2BhzZ7RrdauvP6rHsaw%2BYg%40mail.gmail.com.
